So after 25 years my go to FFL in Manassas Va has sold off his business and moved on to other things. I've used Bernie at Virginia Arms since the day he opened for business. His service was unparalleled. Usually the day anything I bought that arrived by UPS or Fed Ex at Virginia Arms, by 1-2pm that day I got a call or email from Bernie telling me the item was ready for pickup.
There are a core group of friends I shoot with and at times when I buy a something , some of the others buy the same gun. Currently there were 3 of us buying this same rifle from Buds.
So I recommend we all use this new guy. We all place our orders with Buds and they have an FFL locator. I pick a guy within 5 miles of my home, thinking close is good, less travel time. The very day I place the order this guys sends an email saying he will be out of town he'll be back on 4/15. Two days later still no call, no return emails. The rifles has been there 5 days, the others ae calling me since they can't get in contact with the ghost FFL. I'm feeling like an ass now for making a blind recommendation.
I'm starting to get a tad annoyed. He says on his website he's open for business every day fro 9-4, but that's b.s. because he has a fulltime job, I've discovered. This has always been a problem for me, the hobbyist FFL. I've been in business for 40 years. I'm open for business Monday-Friday 5-5. If you call I answer, if you schedule a service time, I'm at the location waiting for you.
WTF is it with these "hobbyist" FFL's claiming to be a full time business, when they're really not a full time business?
Thoughts on what you think response time for FFL transfers to customers should be ?
Mike, what are your thoughts on this matter?
R.L.