eForm 4 from FFL with SOT to C&R FFL

[SFP23]

Trying to complete an eForm 4 from my FFL/SOT to a C&R FFL holder.

In the section to put the firearm details it does not give the option to choose from a dropdown list of my inventory.

Instead, it has three boxes: 

Add Firearm from Control NumberFind Control NumberFind by SSN & Serial Number

When I add the control number from my form 3 it gives me an error code: 

I called the helpdesk and they said to email eforms admin. No idea how long that will take. Have any of you completed an eForm 4 to a C&R or have ideas to help.?

Thanks

[AC45VoPo]

You have to file eForm 4 and select method from your FFL/SOT to individual. Then, in supplemental documents attach all their FFL03 documents. I just went through this. 

[Mike2020]

For a NFA transfer to a C&R you may also need to have the C&R holder fill out a responsible party questionnaire (RPQ), if you need a blank form send me a PM.