Ryo Posted September 27, 2023 Report Share Posted September 27, 2023 (edited) Hello, I need to purchase membership again. I accidently let my membership lapsed. Every time I try to Add to cart, it pops up a quickview of my previous subscription (which has expired). Any help would be appreciated. Edited September 29, 2023 by Ryo Quote Link to comment Share on other sites More sharing options...
Ryo Posted September 29, 2023 Author Report Share Posted September 29, 2023 Popping it up to the top. I need some help from a Admin. Quote Link to comment Share on other sites More sharing options...
aalbert Posted September 30, 2023 Report Share Posted September 30, 2023 I would recommend trying another browser, and if that doesn't work sending some screenshots to the site email so it can be looked into further. Quote Link to comment Share on other sites More sharing options...
David Albert Posted September 30, 2023 Report Share Posted September 30, 2023 I reset the invoice with today's date, and you are good to renew now. You should receive an email from the site with instructions, or you can also take care of it from your account login here. Just let me know if you need anything else. David Quote Link to comment Share on other sites More sharing options...
Ryo Posted October 1, 2023 Author Report Share Posted October 1, 2023 Ty. It worked. Quote Link to comment Share on other sites More sharing options...
GSA Posted March 4 Report Share Posted March 4 On 9/30/2023 at 1:32 PM, David Albert said: I reset the invoice with today's date, and you are good to renew now. You should receive an email from the site with instructions, or you can also take care of it from your account login here. Just let me know if you need anything else. David David, I need to renew also. please send info on how. Quote Link to comment Share on other sites More sharing options...
David Albert Posted March 5 Report Share Posted March 5 Email sent. David Quote Link to comment Share on other sites More sharing options...
Mark M. Posted March 5 Report Share Posted March 5 I need assistance from an admin as well. I need to renew my Lt Colonel membership so I can post. Accidentally let it lapse and now when I try to renew, it just says expired. Quote Link to comment Share on other sites More sharing options...
Benjamin Tactical Inc Posted March 11 Report Share Posted March 11 Same here….. need to renew but encountering the same error as others here…. thanks Quote Link to comment Share on other sites More sharing options...
jl1577 Posted May 1 Report Share Posted May 1 On 3/4/2024 at 8:39 PM, David Albert said: Email sent. David I'm also looking to renew so that I can list a WTS ad, but I can't. The workflow for this is atrocious. Quote Link to comment Share on other sites More sharing options...
David Albert Posted May 14 Report Share Posted May 14 A quirk of the software that I have found is as follows: 1. A member decides not to renew on time (There is a 2-week window), and their renewal invoice expires. 2. The expired renewal invoice remains in the member's cart, which prevents adding the same type of rank membership to the cart again. 3. The expired renewal invoice has to be manually updated, which can only be done by me. 3. Members have to contact me to reset the invoice. This is an unfortunate quirk, but it can be avoided by renewing on time. I am happy to reset the invoices when I am contacted. We do not do automatic renewals for several reasons that I will not detail here. David Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.