My first e-filed Form 4 is deficient and I am emailing back and forth with the experts as to how to correct it. I am trying to upload the two page Responsible Person Questionaire (rpq) but I've hit a wall as I already had 19 files uploaded and cannot upload but page 1 of the RPQ. I uploaded some duplicates since this was my first try and didn't realize the files had already uploaded.
They tell me I can delete files by simply clicking the red x by each file, but there are no red x's when I pull up the form from the list shown on the train stop "electronic documents." They keep telling me its there but I don't have it. The only place I find a red x is the list of Form 4's I've submitted, and clicking that deletes the entire Form 4 forcing me to start over, which I of course don't want to do.
They also tell me I took up lots of file space by uploading every page of the trust in a separate document, but I tried uploading the entire trust as one file and hit the wall for the limit of 30 mb per file. Catch 22 it seems.
They won't let me call them, and my repeated questions elicit the same response over and over. I'd appreciate any help offered.
Oh, and they tell me to correct the DOB so they match, RPQ and Form 4, but they already do, so I'm at an impasse.